Medi-Cal Transportation Company LogistiCare Sued for Leaving Patients Stranded

August 2, 2017
July 2017

Neighborhood Legal Services of Los Angeles County (NLSLA) filed a lawsuit on behalf of elderly and sick Medi-Cal recipients in LA County who are at the mercy of a private company that endangers their health and fails to deliver them to life-saving appointments. 

Patients in wheelchairs are left to roll around, unsecured, in inadequate vans. Dialysis patients miss their appointments, or are left at the curb for hours awaiting a ride home. Amputees, patients suffering from paralysis, and nursing home residents--all of whom depend on Medi-Cal-covered transportation--are left in the care of a company that cuts costs by providing grossly inadequate services to LA County's most vulnerable residents.

"These people have no choice but to depend on LogistiCare to get to their critical medical appointments. When the company fails them, they are desperate, and they have nowhere else to turn," said NLSLA attorney Toni Vargas.

LogistiCare--a company already under fire for its transportation practices in states across the country--is the exclusive provider of non-emergency medical transportation services for more than a million low-income, elderly, and disabled Los Angeles County residents."If you miss treatments you get sick, your body shuts down," said Rose Ratcliff of her dialysis sessions. She is missing a leg and is blind in one eye. "That machine becomes part of your life. Without that machine, you die."

Read coverage of the lawsuit in Kaiser Health News 

Read coverage of the lawsuit in the LA Times

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